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Things to know before traveling to South Africa

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Let’s not beat about the bush: South Africa has a bit of a scary reputation. Much is said about the country’s unenviable crime rate, but so much more can be said about all the things that make this diverse destination so magnificent. You shouldn't let anxiety about possible dangers put you off visiting this amazing African country. 

Huge and diverse, South Africa never stops doling out gifts to the traveler – world-class surf breaks, eclectic local cuisine, mountains to climb, cities to visit, tiny towns to hide away in, desert landscapes to photograph and, of course, plenty of wildlife to watch.

The country’s extraordinary variety is both its biggest draw and its biggest challenge, at least when it comes to planning a trip. Much research is needed to decide where to go, what to do and how long to stay. Visiting for less than two weeks is not ideal – three weeks or more would be a better bet if you can manage so much time away.

With tips to help you plan as well as information on health, safety and etiquette, here's what you need to know for a successful trip to South Africa.

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1. Carry the relevant paperwork if you’re traveling with kids

If you’re entering or leaving South Africa with a child under the age of 18, you’ll need to have a few extra bits of paper in your carry-on bag. In a bid to stamp out child trafficking, all minors need to have an "unabridged" birth certificate – that is, one that lists both parents’ names. If only one parent is traveling with the child, you’ll need an affidavit from the other parent confirming that they give consent for the child to travel. The rules keep changing and papers are not always checked, but it’s wise to have the documents at hand just in case.

2. Buy a South African SIM card and use local Wi-Fi

Public Wi-Fi is fairly easy to find in larger cities and more touristed towns, but if you’re planning on wandering far from the main population centers, it’s worth picking up a South African SIM card on arrival at the airport. The card costs just a few rand, but like pretty much everything in South Africa, it does come with a bit of paperwork. You’ll need to “RICA” your SIM card – a fairly simple registration process that requires a photo ID and confirmation of your address in South Africa (a simple booking confirmation will suffice).

3. Carry cash, just not too much

While credit and debit cards are widely accepted, there are still a few places that only take cash in South Africa. It’s best to keep a small stash of notes and coins for purchases at corner stores, buying things from market traders and for the various tips you’ll be expected to give throughout the day (more on tipping below).

Of course, it’s not wise to walk around with large wads of cash on your person, so keep the bulk of your money hidden away in the hotel safe, or withdraw modest amounts from ATMs while you are out and about. Be wary of using ATMs on the street; theft and card scams are common, so it’s best to stick to machines inside malls or banks.

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4. If you really want to see SA, you need to rent a car

There's no sugar-coating it – public transport in South Africa often falls short. Long-distance bus services exist but routes tend to bypass many smaller destinations, and fares can be expensive for shorter hops. Long-distance trains are unreliable, and hitchhiking is most definitely not recommended. If you really want to see the country, you’re going to have to rent a car. Fortunately, there are plenty of fantastic road trips to choose from, and all the big car hire companies are represented in South Africa – just be sure to book ahead, especially if you’re traveling in the November to March peak season.

5. Listen to the locals (but be ready for a little exaggeration)

Local advice is always important, particularly in countries that have a reputation for crime and social problems. In South Africa, the host at your accommodation is a good person to ask about the best bars or restaurants, how to get around and which areas to avoid. Just be aware that there are many awesome attractions found in areas that South African locals – particularly older locals – wouldn’t consider visiting.

Once, while staying in a guest house in suburban Durban, I asked the owner if there were any places to avoid and she replied “The CBD” (city center), which would have cut my sightseeing rather short. South Africans have a tendency to exaggerate the danger posed by crime – it’s almost a part of the national psyche, and a favorite topic of conversation. You might have to do a bit more research to sort out the worthwhile warnings from the sometimes-inevitable scaremongering.

6. Be more cautious when driving in cities

When I first moved to South Africa, there was so much talk of carjackers that I expected to find balaclava-clad people lurking at every intersection waiting to appropriate my vehicle. I remember panicking at the gas station because I had to lower the window to pay, then passing my cash through an inch-high gap before driving away, stressed and sweating.

These days I often drive with the windows down, but I do approach "robots" (the local term for traffic lights) with caution, always leaving a car-length gap in front of me just in case I need to make a quick escape. Be cautious while driving, but not paranoid. Keep your doors locked and be extra vigilant when driving at night, keeping your windows up and your wits about you.

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7. Be prepared to tip

South Africa has a strong tipping culture. In many customer-facing industries, salaries are low and workers make much of their money from tips. Restaurant staff will expect a top of around 10%, but leaving 12–15% will generate bigger smiles. Drivers never pump their own gas in South Africa; you’ll be expected to pay at least R5 to the person filling your tank, or R10–20 if the attendant also checks your tires, oil or water.

Then there are South Africa’s informal parking attendants. While larger cities and towns have areas with pay-as-you-go street parking, in most places, you can park at the side of the road for free… well, sort of. Ubiquitous car guards will offer to keep an eye on your car while you’re away, and they come in a range of helpfulness levels.

Some will go the extra mile, stopping traffic to help you back out into a busy street. Others are opportunists who approach as you pull out your keys, claiming they were keeping a close eye on your car while you were shopping. Reward car guards according to the service they provide – a R5 coin is the standard thank you but R10 is more appropriate for someone who provided a more useful service.

8. South African English takes some getting used to 

While there are 11 official languages in South Africa, you’ll almost always find someone who speaks English, unless you’re in a remote rural area. There will still be a few local phrases that trip you up. One thing that often baffles foreigners is the (extremely liberal) use of the word “shame.” It’s a versatile word in South Africa. A cute child fell asleep in the car? Shame. A close family member passed away? Shame. Busy week at the office meaning you couldn’t make Friday drinks? Shame. The word is often preceded by the utterance "ag" and followed by the word "man." So the phrase "Ag, shame man" can mean anything from “awww” to “Oh no, that’s terrible!”

Also overused (often in baffling contexts) is the word “hectic.” While it can be used to discuss a particularly busy intersection, it could also be used to describe a ridiculously tall building, a very long line at the bank, an insanely windy day or a particularly large baby being born. In South Africa, hectic doesn’t really mean busy – it usually means "wow."

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9. Expect lots of talk about politics and power outages

Certain subjects are off-limits in every country, but in South Africa, politics is not one of them. Everyone has an opinion on the government’s latest endeavors, whether that’s discussing the abundance of potholes, the latest corruption scandal or – more often than not – the government's failure to provide (electrical) power to the people. You'll very quickly become familiar with the inconvenience of what locals call "load-shedding."

Basically, load-shedding is a never-ending series of planned power outages designed to take pressure off the ailing electricity grid. Cities and towns are split into zones, and depending on the severity of the load-shedding, you might end up without power for anything from two to 12 hours a day. There are eight "stages" of load-shedding, broken up into two-hour slots. Larger hotels won’t be affected thanks to backup generators, but if you’re staying in a guesthouse, hostel or private home, you are bound to encounter load-shedding at some point in your stay.

Many places come equipped with fail-safes such as emergency lights, backup power for fridges and Wi-Fi hubs, and sometimes generators big enough to power the whole property. Your host will likely give you daily updates on when the power will be off, or there’s a handy app – EskomSePush – that has all the details and comes with a handy warning notification.

10. Driving in the emergency lane is standard practice

While greetings, table manners and general day-to-day etiquette in South Africa should largely be familiar, the way South Africans drive can be a bit of a culture shock for visitors. One of the most idiosyncratic rules of the road is “yellow line driving” – many roads are single-lane highways, and enterprising drivers often use the emergency lane (hard shoulder) as a backup.

If you’re on a highway and a driver behind you indicates that they want to get by, you'll be expected to briefly move across the yellow line into the emergency lane to let them pass. If you don’t, you’re likely to find yourself privy to another favorite local driving habit: tailgating. Drivers will usually flash their hazard lights in thanks as they pass, but be aware that obliging drivers aren’t the only thing to be found on the hard shoulder. Always make sure there is good visibility before you pull over, for around the next corner you might find a troop of baboons, a stray cow or a bunch of school kids walking home.

General Safety Travel Tips For Tourists in South Africa

  • Keep Your Dress Code Simple: Don’t Be Flashy We don’t mean you shouldn’t rock your outfits in South Africa. ...

  • Keep Your Valuables Close ...

  • Limit Walking Around City Centres ...

  • Walk in Groups and Explore During The Day ...

  • Pay by Card, Not Cash ...

  • Withdrawing Cash from ATMs ...

  • Safety Travel Tips for Driving in South Africa ...

  • Taking the Bus (Public Transport) ...

 

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South Africa Safety Travel Tips You Need To Know Before Visiting

A comprehensive guide on safety tips to know when travelling in South Africa – written by locals.

The first questions people ask us when we say we’re from South Africa are: ‘Is it safe to travel to South Africa?’ , ‘Is South Africa dangerous to visit?’ or ‘Is it true there’s violent crime in South Africa?’.

Our answer usually starts along the lines of, ‘Yes, but…’ and then we start rattling off a list of ‘do’s’ and ‘don’t’s’. We soon started to realise how relative the topic of safety is and how everybody’s safety tolerance is different.

With this in mind, we thought it would be useful to share a comprehensive list of safety travel tips you need to know when travelling in South Africa.

Is It Safe To Travel To South Africa in 2024?

Yes and you don’t need a black belt in karate to visit South Africa.

South Africa does have a high crime rate. But there’s so much more to this beautiful country that everyone should experience it at least once in their lifetime. We want you to have the best experience possible and that includes giving you all the safety tips you need to take the stress out of your travels.

We’ll start with some general safety travel tips that are relevant no matter where you visit in South Africa. Then we’ll get into more detail around specific topics like road safety, getting around and solo travelling.

General Safety Travel Tips For Tourists in South Africa

Keep Your Dress Code Simple: Don’t Be Flashy

We don’t mean you shouldn’t rock your outfits in South Africa. By all means, rock it and look good! Just limit wearing flashy or expensive looking items like jewellery and watches when walking in public areas.

If you prefer to have them on you instead of in the hotel safe, wear it under your clothing so it won’t draw too much attention.

Avoid walking with overhead earphones, cellphones and cameras hanging around your neck so you don’t draw unwanted attention. Keep these in your bag when you’re not using them, especially when visiting more remote areas in South Africa.

The idea is to not draw attention to your valuables. Always keep it low key where possible. That way you’ll look less like an unknowing tourist.

Keep it low key and only take out valuables like cameras when necessary.

Keep Your Valuables Close

Always leave valuables like cellphones and wallets in your bag and not on restaurant tables. It’s safer and you’ll be more sociable.

Instead of hanging handbags on the chair behind you, put it right next to you or right under your feet so you always have an eye on it.

Limit Walking Around City Centres

This is a difficult one to explain to most people we meet. Only because when you travel to New York, Sydney, Hong Kong, London or Berlin, one of the highlights is walking around the city centre right?

Well in South Africa it’s different. The city centres are generally not safe for walking around. This is especially true when you don’t know where you’re going.

The inner city of Johannesburg at night.

There are of course some areas in the city centre where it is safe to wander. But it’s better to err on the side of caution unless you’re with a local friend who is familiar with the area.

Cape Town’s city centre is relatively safer compared to the city centres of other places in South Africa. But only walk during the day and avoid walking down quiet streets at night.

Love street art tours? Check out this 2 hour guided street art tour in Cape Town.

If you’re in Johannesburg, you can also explore Maboneng in the city centre. Go during the day and on the weekend if possible. It’s a great, vibey place to chill with locals.

If you do want to experience the city centre of Johannesburg without worrying about safety, join a 1 day guided tour of Johannesburg. It’s a 8 hour tour where you’ll see the city centre of Johannesburg, the Apartheid Museum and visit the famous Vilakazi Street in Soweto, the largest township of Johannesburg.

Or if you’re visiting Durban, go on this half-day Durban City Tour along the Golden Mile.

When in doubt if an area is safe for walking, ask your hotel reception. They’ll be more than happy to advise you.

We loved staying at Kensington Place in Cape Town. It’s a stunning boutique hotel that is centrally located close to the main attractions of the city.

Kensington Place boutique hotel in Cape Town.

What’s the craze with Cape Town? Decide for yourself if it’s worth the hype. Check out our Cape Town in 1 minute video to find out.

Walk in Groups and Explore During The Day

Okay… The title sounds like a line out of ‘The Walking Dead’, we won’t lie. But just humour us and avoid walking anywhere alone. It’s always more fun in groups and if it’s just the two of you, that’s fine too.

Explore and wander in the day, and reserve the evenings for dining out at one of the many fabulous and delicious South African restaurants.

If you’re up for a night out, it’s safe to go hang with locals in a bar or nightclub. Just grab an Uber to your destination so you can skip the walking.

Bonus Tip: South Africans are one of the friendliest people in the world. Don’t be surprised or scared if someone says ‘hi’ or ‘hello’. Feel free to greet them back and continue on your way. But be wary if they randomly ask you for the time. Some opportunists like to use this trick to check out what watch or cellphone you have.

Pay by Card, Not Cash

Cash is king, but you don’t want to have large sums of money on you when travelling in South Africa. Whether it’s foreign or local currency, it’s safer to leave most of it in your hotel’s safe and only carry what you need for the day.

South Africa is pretty card friendly at most places, so leave most of your ZARs (South African Rands) on your debit or credit card. Just keep R300 (€18 worth) cash on you for tipping and small purchases.

Pay by card for a cable car ride up Table Mountain.

Bonus Tip: It is customary to tip 10% of the bill at restaurants where you are served your meals. At most restaurants, you can add the tip directly to your bill, pay for it using your debit or credit card and your lovely waiter will receive the tip.

If your bank charges you expensive fees for paying by card, you should consider getting another bank travel card. We pay zero bank fees for card payments AND cash withdrawals when we travel. Plus, we can buy foreign exchange anytime, anywhere at the lowest exchange rate.

It’s the only travel bank card we use. The cherry on top? It’s free to sign up. Find out how in our 7 Honest Reasons Why Revolut Is The Best Travel Card guide. Use our referral link to get the bank card sent to you for free and save yourself €5.

Withdrawing Cash from ATMs

You can always draw your ZARs at an ATM in South Africa if you didn’t bring any with you.

When making cash withdrawals, it’s safer to use ATMs that are inside shopping malls or petrol stations rather than the ones standing vulnerably outside. Double check your surroundings before making cash withdrawals and put your money away before leaving the ATM.

Avoid drawing and carrying large sums of money with you as much as you can. You don’t want to become an easy target.

And if you don’t already know, never allow strangers to help you at ATMs unless you need help and that person is a bank employee.

Revolut Card: ATM With Free Cash Withdrawals in South Africa

If you’re using Revolut, you get free cash withdrawals in South Africa from FNB (First National Bank) and Nedbank ATMs in South Africa.

Standard Bank and ABSA will charge you R50 (around €3) per withdrawal.

Safety Travel Tips for Driving in South Africa

Public transport is very limited in South Africa. Besides the MyCiti bus network in Cape Town and the Gautrain in Johannesburg and Pretoria, you’ll pretty much need to rent a car or Uber around for everything else.

Depending on where you’re visiting in South Africa, it may be more convenient and cheaper renting a car.

 

Compare car hire rates from the leading car rental companies in South Africa.

Do You Need an International Driver’s Licence to Drive in South Africa

You only require an International Driver’s Licence to drive in South Africa if your driver’s licence is not in English. If you have a UK driver’s licence or any other driver’s licence that is printed in English, you won’t need one.

Just make sure that your driver’s licence has a photograph of you and your signature for it to be valid in South Africa.

Although this is what the law says, traffic law enforcement often overlook this and usually allow non-English driver’s licence as long as they are printed in the Latin or Roman alphabet. Our advice? If you want to have a pleasant and incident free time exploring sunny South Africa by road, make sure you adhere to all their laws.

Simply get your International Driver’s Licence and the only worry you’ll have, is having to choose one of many South African famous dishes to try (the ‘pap, chakalaka and wors’ is an excellent choice), and how to master the ‘Gwara Gwara’ on the dance floor. Just remember to buckle up and bon voyage!

Road trips are one of the best ways to experience South Africa.

South Africa Road Safety Tips Whilst Driving

  • Keep your doors locked whilst driving.

  • Keep your windows closed, especially when stopping at traffic lights. If you must open for air, the opening should be small enough so that a person can’t stick their arms in.

  • Don’t leave valuables like cellphones, wallets and bags visible whilst driving. Keep these in the car trunk where possible. If you need your cellphone for GPS, put it in a compartment where it won’t be too visible.

  • At traffic light stops, it’s quite common for street hawkers and vendors to approach your car asking for money or selling goods. Some even provide a service to wash your windscreen or windshield. Just give them a friendly wave and say no. They usually won’t hang around if you’re polite.

  • If you do choose to support them by giving them money, have some spare change close by. It’s better not to pull out your wallet right there and then, especially when you’ll need to wind down your window.

  • It’s safer not to drive at night. Rather take an Uber and you’ll be able enjoy your evening with a few drinks.

  • Never pick up hitchhikers or strangers you don’t know.

South Africa Road Safety Tips When Parking

  • When leaving the car, double check that you’ve locked the car by pulling on the car door handle. Car jamming or otherwise known as blocking the lock signal from your car remote is quite common in South Africa.

  • It’s quite common for car guards to look after your car when parking. You can normally identify them by their reflective jackets. Say hi and tell them you’ll tip them when you’re back. You can tip anything between R2 – R5. It all depends on you. It’s better to have the tip in your pocket or hand so you don’t have to whip out your wallet.

  • Always put all your items (jackets, shoes, bags) in the car trunk or boot when it is parked. You don’t want to come back to a broken window.

Taking the Bus (Public Transport)

Public transport options like the MyCiti bus and Gautrain are safe to take. Just keep an eye on your valuables and don’t leave them unattended.

There’s also the mini-vans or what South African’s lovingly call ‘taxis’. The South African version of ‘taxis’ are not the conventional taxis that travellers are familiar with.

There’s no formal bus stands or stations and no way of identifying what route that bus takes except by hand signals. It is definitely a local and authentic experience. But as you can tell, it’s quite complex and we don’t recommend it unless you’re with a South African friend who is familiar with the process.

Grab a bus or take a short flight to explore the different regions of South Africa.

If you’re travelling regionally across South Africa using bus services like Greyhound, those are safe to take too. Before buying your ticket, check where the Greyhound bus station is. Most of the time they are located in the city centre which like we said earlier, isn’t the safest.

If it is indeed in the city centre, get an Uber to drop you off directly at the Greyhound bus station and go inside to wait for the bus.

Uber in South Africa

We’ve mentioned Uber a few times already. Not only is it safe, it’s also affordable and convenient. Just make sure you check that the number plate matches the car and the driver is the gentleman or lady you see in the photo.

This hasn’t happened to us before but if it’s not, report it on Uber and cancel the trip.

Safety Tips for Travelling by Train

We used to have cars when we lived in South Africa, so we’ve personally never taken the regional train before. But it is possible and it’s safe too.

For the regional trains, make sure you get your own cabin so it’s easier for you to look after your luggage.

For the short day trip trains, it’s best to travel during the day only.

Discover South Africa by train – a luxury and unique experience.

Regional Train Options in South Africa

  • The Shosholoza Meyl takes you between Johannesburg, Cape Town, Durban, Port Elizabeth and East London.

  • South Africa’s famous Blue Train has routes from Pretoria to Cape Town and Pretoria to Kruger National Park.

  • Rovos Train is another luxury option. Besides travelling regionally you can even go to Victoria Falls in Zimbabwe, Dar es Salaam in Tanzania or Walvis Bay in Namibia.

Bonus Tip: If you just need to get from A to B, then flying may be a cheaper option than taking a regional train. The train is a great option if you have time and want to experience the majestic and scenic landscape of South Africa. But this unique experience comes at a cost.

Short Day Trip Train Options in South Africa

  • The Cape Metro Rail in Cape Town. We’ve taken the Southern Line to explore False Bay and Simon’s Town before. The trains could do with some TLC but it’s safe. Travel during the day and keep bags and valuables to a minimum.

  • The Gautrain is great for getting to and from Johannesburg airport and between Johannesburg and Pretoria.

  • The Umgeni Steam Railway for day trips in Kwazulu Natal.

  • The Atlantic Rail takes you between Cape Town and the Winelands region.

  • And finally, the Ceres Rail which goes between Cape Town and Ceres.

The only time you’ll see us running – for wine in the beautiful Winelands of South Africa.

Safety Tips for Beaches in South Africa

If you’ve ever heard of The Garden Route, you’ll know we have some of the most breathtaking beaches in South Africa. Most beaches are safe to explore and like we’ve said for the umpteenth time, go during the day.

When chilling out on the beach, it’s best to always have someone watch your belongings. You may think that no one will take your sunglasses or sneakers, but they can grow legs if you’re not careful.

For valuables like cellphones and keys, keep them wrapped in a T-shirt or cardigan and hide it under your beach towel for safekeeping.

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Safety Travel Tip for Safaris in South Africa

Going on a safari is one of the top bucket list things to do when visiting South Africa. Safaris normally take place in private or national game reserves, so it’s generally quite safe. The only thing to be aware of are wild animals. But we’ll let your safari guide give you the details on that.

Bonus Tip: Make sure any wildlife organisation or sanctuary you’re visiting in South Africa is ethical before visiting. Not sure what to look out for? Read our 7 ways to tell if you’re visiting an ethical elephant sanctuary for tips and warning signs.

Visiting Townships in South Africa

Going on a township tour is a must if you want to understand the history of South Africa. It’s also a great way to support local businesses and the local community.

Explore the vibrant townships safely on a guided tour.

Some townships may not be the safest places to visit even if you’re a local. So the best way to experience a township is to join professional guided tours. We love supporting self-made, local entrepreneurs, but it’s important to apply caution when choosing a tour company.

You don’t want to just follow any Tom, Dick and Harry into the township when safety is a concern. So here are some reputable township tours you can go on:

Safety Tip for Hiking in South Africa

If you love hiking, you’ll love it even more in South Africa. It’s generally quite safe to hike. Just apply safety travel tip #1 (don’t be flashy) and #4 (walking in groups and explore in the day) and you’ll be fine.

Keen to include some hiking during your trip? Make sure to read our top 5 hiking trails in Drakensberg guide.

If you’re travelling with family and have children, we’ve also written a family-friendly guide on hiking the Drakensberg Mountains in South Africa.

If you’re travelling solo or would prefer safety in numbers, there are a couple of guided hiking excursions available in Cape Town:

Cycling in South Africa

South Africa has some of the most scenic cycling trails in the world. Why else would people travel all the way to Cape Town for the The Cape Argus or Cape Town Cycle Tour?

When it comes to cycling in South Africa, it’s not crime you should worry about but rather bike accidents. There are no cycling lanes in South Africa and motorists are generally not considerate enough to cyclists. So it’s up to you to cycle more defensively.

This is particularly true when faced with South African minivans or ‘taxi’ drivers. They’re usually too busy rushing people from place to place and will often break a driving rule or two. Cycle extra defensively when these taxis are in sight.

Who doesn’t want to cycle with views like this?

Camping in South Africa

Camping is a popular activity to do in South Africa, not just for tourists but for locals too.

To camp safely, make sure to stay overnight at a campsite. The carefree van life of stopping on the side of the road for the night is NOT safe to do in South Africa.

Safety Tips for Solo Female Travel in South Africa

Yes, South Africa’s got a bad rap, especially for female solo travelling. But that doesn’t mean it’s impossible.

If you follow all our tips in this guide, stay in hostels that are not located in the city centre and go on guided tours so you’re not alone, you’ll have a fabulous and safe time in South Africa.

You can travel solo as a female in South Africa – just be extra vigilant.

LGBTQ Travel in South Africa

We are proud to say that South Africa is the most LGBTQ-friendly country in Africa. It’s also the first country on the continent to recognise same-sex marriage.

The only places to be a bit more mindful in terms of public displays of affection no matter what type of couple you are, are in townships and in Muslim-predominant areas like the Bo-Kaap in Cape Town. It’s more of a respect rather than safety thing.

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Essential Travel Tips For Travelling Safely in South Africa

That was a lot to absorb, so here’s a quick summary:

  • Keep valuables out of sight where possible, on person and in your car.

  • Limit walking around the city centres in South Africa and if you do, walk in a group and during the day.

  • Pay by card and keep small amounts of cash on you.

  • Take an Uber instead of driving at night.

  • Always go on a guided township tour with reputable companies.

  • Hike in groups of 3 or more when exploring South Africa’s beautiful landscapes.

  • When camping, stay overnight at a campsite and not on the side of the road.

  • Never pick up hitchhikers.

Where to Travel Next after South Africa?

We hope you found our safety travel tips in South Africa useful. As always, if you have any questions or need some advice, we’d love to hear from you.

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Safari Sunrise

Is It Safe in South Africa?

South Africa is often perceived as a dangerous destination due to its high rate of violent crime. In some areas—especially large cities—poverty is rife, and as a result, muggings, break-ins, and petty theft are common. South Africa also ranks highly on global statistic roundups for rape and murder. However, thousands of tourists visit the country every year without incident, and the rewards of doing so are generous. If you exercise caution and avoid certain areas as a tourist, you'll be treated to pristine beaches, rugged mountains, and game-filled reserves. South Africa's diverse cities are rich in both history and culture, and its people are some of the most hospitable in the world.

Travel Advisories

The U.S. Department of State declared a Level 2 travel advisory for South Africa1 in 2018. This means visitors should "exercise increased caution," in this case due to "crime, civil unrest, and drought." In particular, the advisory warns about the higher risk of violent crime in the central business districts of major cities after dark. Travel advice from the British government2 echoes this warning, while also citing past incidents where visitors have been followed from Johannesburg's O.R. Tambo Airport to their destinations and then robbed at gunpoint.

Is South Africa Dangerous?

Certain parts of South Africa are more dangerous than others. For instance, game reservations (i.e. safari destinations) tend to be safer than big cities and remote, isolated places. A 2020 report by the Overseas Security Advisory Council3 (OSAC) revealed that the U.S. had "assessed Pretoria, Johannesburg, Cape Town, and Durban as being CRITICAL-threat locations for crime directed at or affecting official U.S. government interests," but also noted that U.S. citizens are not often singled out for criminal activity.

The report named armed robbery as the most prevalent "major" crime in South Africa. To avoid being targeted, dress casually, without designer labels and flashy jewelry, and keep your valuables close to your body. If you plan to hire a car, never leave valuables visible on the seats and park in areas protected by licensed car guards.

Is South Africa Safe for Solo Travelers?

Some travel experiences, like guided tours and safaris, are perfectly conducive to solo travel, but wandering around the cities of South Africa alone is not recommended, especially for women. It has one of the highest rates of rape in the world, although the OSAC report3 said that foreigners are not specifically targeted.

Alone or not, visitors should avoid walking through the poor parts of South Africa's urban areas, especially at night. Always be aware of your surroundings and travel in groups whenever possible.

Safety Tips for LGBTQ+ Travelers

South Africa has some of the most progressive LGBTQ+ laws in the world. It was the first ever jurisdiction to provide constitutional protection to the LGBTQ+ community, in fact, and welcomes refugees from all over who flee from less accepting countries. Same-sex relationships are legal and common in this country, with LGBTQ+ communities traditionally congregating in bigger cities like Cape Town and Johannesburg. However, in more conservative areas (especially remote townships), being openly LGBTQ+ can lead to discrimination and crime. In the Black community especially, homosexuality is still frowned upon.

Naturally, LGBTQ+ travelers are safer expressing their sexuality openly (barring any graphic PDA) in big cities where it's more prevalent. If you experience a hate crime while visiting South Africa, you should report the incident at the nearest police station or call 08600 10111.

Safety Tips for BIPOC Travelers

Speaking of the Black community, BIPOC travelers are less likely to stick out among locals than Caucasian travelers, seeing as Black Africans make up the bulk of this country's population. According to the last census4 , recorded in 2011, 79 percent of South African nationals identified as Black African whereas about 9 percent identified as white. Only 2.5 percent identified as Indian or Asian. The 2017 Reasons for Hope report by the South African Institute of Race Relations5 showed that 60 percent of surveyed nationals said that tensions between ethnic groups had "improved" since 1994. Still, race relations in South Africa have been described as toxic.

BIPOC travelers are safer when they travel in groups and in populated, tourist-friendly areas versus remote or crime-laden neighborhoods. If you are targeted by violent racism while visiting South Africa, you should report the incident at the nearest police station or call 08600 10111.

Safety Tips for Travelers

South Africa may not have a favorable reputation for its safety, but tourists can take certain precautions to reduce their risk of being a target for criminal activity.

  • Visitors can call the South African Tourism Helpline at 083 123 6789 (or
    1-800-593-1318) to arrange for a reliable taxi or get information on activities and transportation.

  • There is a common misconception that predators like lions and leopards roam freely throughout the country, but in reality, game is usually confined to protected reserves. Staying safe on a safari is simple: listen carefully to the advice given to you by your tour guide or ranger, don't venture into the bush at night, and stay in your car on self-drive safaris.

  • Venomous snakes and spiders typically avoid confrontation with humans, but it's always a good idea to be aware of where you're putting your hands and feet.

  • Most cities, parks, and reserves are malaria-free, but if you plan to visit more remote, northern parts of the country, be sure to bring along the necessary prophylactics to avoid getting the mosquito-borne disease.

  • Authorities recommend hiking only in groups and away from isolated areas.

  • Do not carry large sums of money with you and what you do carry, keep close to your body in a zipped bag (not your back pocket). Crossbody bags and money belts are good options.

  • South Africa is notorious for its ill-kept roads and alarmingly frequent traffic accidents. Rural roads, in particular, are often unfenced and dotted with livestock, so try to limit driving to daytime hours to avoid unexpected obstacles.

  • Avoid handing over your passport to (or allowing it to be photocopied by) car hire companies or hotels as a form of security.

  • The South African Police Service (SAPS) can be reached at 08600 10111 or just 10111 in the case of an emergency.

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HIGHJACKING TIPS AND SAFETY

Hijacking in South Africa

The Facts: Crime Statistics from South African Police Services

 Carjackings between April 2005 and March 2006 = 12,825

  • Truck Hijackings between April 2005 and March 2006 = 829

 The SAPS Strategic Plan (2004 – 2007) includes four key strategic priorities for the medium term. One of these is to:

  • combat organised crime by focusing on drug and firearm trafficking, vehicle theft and hijacking, as well as commercial crime and corruption among public officials

 

Measures to Decrease Hijackings

Over the last 4 years there has been a decrease in the number of reported hijackings, mainly because of:

 

  • The formation of anti-hijacking police units

  • The launch of “Operation Ngena” – targeting hijacking syndicates

  • Hijacking units that consist of investigative, crime intelligence and rapid response components

  • Dedicated hijacking courts to reduce case times and increase the conviction rate of hijackers

  • Enhanced effectiveness of vehicle tracking technology
     

Road Safety and Hijackings

Every motorist should equip himself /herself with knowledge that could assist him/ her in avoiding hijack situations, or how to handle such a situation:

Also visit the following sections of content:

 

 It has become increasingly difficult to steal motor vehicles, with all the anti-theft devices, such as immobilisers, gear-locks, etc.  These steps have resulted in a dramatic increase in vehicle hijackings.  The hijacker has the element of surprise and this is a concern.  The increasing retrenchment and the high unemployment figures are also factors.  This is easy earned money and the already well-established syndicates will buy these vehicles from the hijacker.  Vehicle hijacking is an organised business, run according to business principles and based on thorough planning.  Specific vehicles with specific characteristics are ordered beforehand and efforts have to be made to meet the requirements of such orders.  These vehicles will then be resold to the already predetermined buyer.

 

The hijacked vehicles that are not sold to buyers in South Africa, will be smuggled out of the country.  These vehicles will be sold in our neighbouring countries or trade, exchanged for drugs.

 

The large number of stolen and unlicensed firearms is also a concern.  Most of these firearms are bought or supplied to the robbers by the syndicates.  This easy access to firearms make the robbery of a vehicle the easiest crime to commit and by far the quickest way of earning a few thousand rand.

 

It is obvious that vehicle hijackers are motivated by greed and an insatiable need for more and more comfort, rather than need.  An insatiable hunger for power is another theme emerging in robbers.  The power-base for the latter is presented by the access to firearms.  Possession of a firearm forces everybody to obey or else face the consequences.

 

 Definition:

 

Vehicle hijacking forms one of the sub-categories of armed robbery and does not constitute a different crime from armed robbery.  Perpetrators would consequently be charged with “robbery with aggravating circumstances” in court, and not with “vehicle hijacking”.  Robbery with aggravating circumstances can be defined as the unlawful, intentional and violent removal and appropriation of movable corporeal property belonging to another.  The victim’s resistance has to be overcome and the property obtained by the use of violence against the victim’s person.

 

If the victim is first injured by the perpetrator and then dispossessed of property while being physically incapacitated, armed robbery is likewise committed.  However, the victim needs not necessarily be physically incapacitated.  In the absence of actual physical violence, a threat to commit violence against the victim is sufficient.  The threat of violence may be of an express or implied nature.  Vehicle hijacking neatly fits the above definition, with the property involved being specifically a motor vehicle of some kind.

 

Days of the week and time of day in which hijackings occurred:

 

 

The analysis indicated that hijackings occur every day of the week, reaching a high on Fridays, due to motorists being more relaxed and traffic increasing earlier on a Friday.  Weekends show a lower hijacking rate due to syndicates checking their stock and placing orders on Mondays as well as the fact that there are fewer vehicles on the road.  This also explains why Tuesdays and Wednesdays show more hijackings.

 

 

Hijacking of vehicles reached its lowest point at 02h00 in the morning.  Hijackings are low during the night and early hours of the morning, and start increasing at 06h00 due to motorists leaving home for work and stabilises throughout the day. 

 

A drastic increase occurred from 17h00 in the afternoon due to motorists heading towards home.  Vehicles hijacked during this peak hour (16h00 – 20h00) may be explained by the fact that people returning from work are often tired, frustrated and not alert to potentially threatening circumstances.  Negligence on behalf of the motorist could also not be excluded, e.g. an idling vehicle is left unattended to open a gate in the driveway.  This trend is not new and the motorist will become the prey of hijackers.

 

Another explanation for this phenomenon is that highways are congested with traffic, which make it almost impossible to catch hijackers involved without air support once they have disappeared into traffic.

 

Weapons used during hijackings:

 

 

As it was earlier indicated, in the majority of vehicle hijackings, firearms were used to commit the crime.  Gauteng and Kwa-Zulu Natal reported the highest incidence of vehicle hijacking.  The circulation of illegal firearms in South Africa is disturbing and has to have a direct influence on the increase of vehicle hijackings and violent crime in general in South Africa.

 

The trade in stolen firearms is a lucrative industry in South Africa and the rewards seem to justify the risk of apprehension for the criminals involved.  The punishment of crimes does not seem to have a deterrent effect on potential criminals anymore.

 

The analysis indicates that firearms most used are pistols and revolvers.  A very small percentage of vehicle hijackings are committed using knifes, hands, high caliber guns and shotguns.

 

When to Shoot:

 

It is noticed with great concern that there is general confusion over the issue of the public shooting and killing or wounding another person under differing circumstances.  People have a responsibility to protect themselves in a situation where they need to discharge a firearm in the process of self-protection.

 

What exactly are the legal requirements of self-defense?  The following points are important:

  • The attack must be unlawful.

  • The attack must be imminent or have commenced.

  • The attack must not have been completed.  One cannot act on grounds of self-defense for an attack committed an hour earlier.

  • The defensive action must be directed against the attacker.

  • The defensive action must be proportionate to the circumstances.  The value of property involved and the instrument used for attack are important considerations.

The test used by the court to determine the lawfulness of the defensive action is that of a reasonable man.  The question to be asked is whether a reasonable man in the same position would have done the same thing.  

 

In all cases where a person is killed, the matter is investigated to establish if anyone was responsible for the death.  This is the point when people perceive they are being charged with murder by the police and believe they cannot defend themselves against an unlawful attack without being charged.  If your action is within the principles of self-defense, there is nothing to worry about.

 

Types of hijackings:

 

Freight Hijacking – A commercial vehicle is hijacked not only to secure the vehicle but also its cargo, which can be of substantial value.  Frequently, the cargo is of more interest to the hijacker than the truck.

 

Transport Hijacking – The vehicle is taken for the express purpose of using it as transport during other crimes such as drug dealing, burglaries, bank robberies and gun running.  The vehicles are probably later cannibalised for spare parts or simply dumped.

 

Showmanship Hijacking – A gang operates out of egotistical bravado, acting on the “this is a cool thing to be doing” rationale.  Peer group pressure is very high and individuals may be coerced into more dangerous and daredevil approaches; being labeled a “sissy” if they don’t.  Thus intimidation, violence and vandalism are associated with the crime.  Drugs and alcohol may also be a motive as theft of the victim’s personal belongings is commonplace.

 

Operational Hijacking – A group formally work together in a more structured way.  They usually have experience in car theft and have established contacts within the motorcar underworld that will receive and pay cash for stolen vehicles or spare parts.

 

Syndicate Hijacking – The most organised of all and often has international connections.  A network of hijacking groups is established with the overall coordinator, syndicating out work so that he remains out of view in exactly the same way as the drug baron uses pushers.  This makes identifying and arresting the ultimate boss 

very difficult.  Additionally, a syndicate is often backed by a lot of money, especially if there are international links and makes full use of any potential to bribe the authorities in order to protect their operations.

 

 

Modus Operandi used by the hijackers:

  • Most hijackings take place in the driveways of residential areas.  These hijackers prefer areas with accessible escape routes.

  • Hijackings take place while stationed at any traffic sign or intersection.

  • Hijackings take place while stationary next to the road, e.g. to answer cell phone.

  • Hijackings also occur at post offices and parking areas or you may be followed leaving the filling station with the objective to hijack your vehicle where it is quiet.

  • The hijackers sometimes use a vehicle to force the victim off the road.

  • Hijackings take place at schools when dropping off / picking up children.

  • Hijackings take place while the vehicle is idling when off-loading / loading passengers.

  • Hijackings take place when advertising your vehicle for sale (Test drive method).

  • Bogus Police or Traffic Officers also conduct hijackings (Blue light scenario).

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HOW TO AVOID A HIJACK SITUATION:

Approaching and entering your driveway:

  • 2km from your house strategy.  Be extra alert.  Switch off the car radio and concentrate on your surroundings.  If you have noticed any vehicle behind you, use the techniques you have learned during the hijack prevention & survival course to determine whether you are being followed.  

  • Remember to stop your vehicle just on the inside of the gate and select reverse whilst waiting for the gate to close.  This creates confusion and may buy you a few seconds for the gate to close completely behind you.

  • Check your driveway and street before you leave or enter your premises.

  • Make sure your driveway is well lit and clear from shrubbery where perpetrators can hide.

  • Be aware of unknown pedestrians close to your residential address – do not turn into your driveway – pass and go back later.

  • Liaise with your neighbours – know them.

  • Be aware of vehicles parked close to your address with occupants inside.  It might be perpetrators observing the area.

  • Be alert if your animals do not greet you at the gate as usual.  It might be that the perpetrators over-powered them.

  • Phone your home and ask for someone to make sure your driveway is safe and to open and close the gate for you.

  • When returning home after dark, ensure that an outside light is on, or have someone meet you at the gate.  Check with your armed response company if they are rendering rendezvous services.

  • If at any time you have to open the gate yourself, make sure nobody suspicious around and the road is clear.  Stop right in front of your gate.  Do not switch off the vehicle, leave the key in the ignition, get out and close the door (not creating temptation).  Then open the gate.  Drive in and close the gate immediately behind you.

  • If you have small children in the vehicle, take the key with you (this is the only exception).  You need the key as a “negotiating tool”.  The perpetrators want your vehicle and you want your children.

  • If your children are older, it is advised that they exit the vehicle with you when opening the gate so that you are all separated from the vehicle should an attack occur.

Parking your vehicle:

  • Check rear-view mirror to ensure you are not being followed.

  • When exiting your vehicle, be cautious and aware of surrounding obstructions and shrubbery that may be concealing a hijacker.

  • Never sit in your parked vehicle without being conscious of your surroundings.  Sleeping in a stationary vehicle is particularly dangerous.

  • When approaching your driveway, be on the lookout for suspicious vehicles / persons.  This is very important as the majority of hijackers approach their victims in home driveways.

Whilst entering your vehicle and while driving, the following should be considered:

  • Have your key ready, but not visible.

  • Inspect the outside and inside of the vehicle before unlocking.  Check underneath your vehicle for items placed under the wheels.  Also make sure nobody is hiding on the passenger side before you enter your vehicle.  (As explained during the hijack prevention & survival course)

  • Know your destination and directions to it; and be alert should you get lost.

  • Always drive with your windows closed and doors locked.

  • Make a mental note of any Police Stations in the vicinity.

  • When stopping behind another vehicle, leave half a vehicle length in front of your vehicle to make an emergency escape if necessary.

  • When dropping off a passenger, make sure they are safely in their own vehicle before departing.

  • Avoid driving through high crime or unfamiliar areas.

  • Avoid driving late at night / early hours of the morning when the roads are quiet.

  • Drive in the center lane away from pedestrians where possible.

  • If possible, never drive alone.

  • NEVER, EVER pick up hitchhikers or strangers.  (VERY IMPORTANT)

  • Never follow routine routes when driving; change on a regular basis.

 

Other situations:

  • If approached by a stranger while in your vehicle, drive off if possible or use your hooter to attract attention.

  • Lock your doors, close your windows and do not have bags or briefcases visible in the vehicle.  Use the boot for this.  Cell phone should also not be visible.  

  • There are times and days that these items are visible in the vehicle.  Try and open the window they might “smash & grab” about 3 cm, so the window can absorb the sudden impact.  If you’ve left your stopping distance you may be able to escape.

  • Be constantly on the lookout for suspicious looking characters or vehicles and do not hesitate to report them to the SAPS.

  • Always be on the alert for potential danger, and be on the lookout for possible escape routes and safe refuge along the way.

  • When approaching a red traffic light at night, slow down so that you only reach it when it turns green.

  • Do not take anything from people standing at traffic lights or places where they gather (job seekers on gathering points).  Perpetrators are usually standing among these people.

  • Make sure you are not followed.  If you suspect you are being followed, drive to the nearest Police Station or any busy public area.

  • If any person or vehicle in a high-risk area arouses your suspicions, treat it as hostile and take appropriate action, e.g. when approaching a red traffic light, slow down, check for oncoming traffic and if clear, drive through the intersection.  A fine will be preferable to an attack.  Treat stop streets in the same way.  Thereafter call for assistance if necessary.  Always report these incidents to the SAPS.  But remember, this is not an excuse to ignore the rules of the road.  The onus will be on you to prove in a court of law that you had justifiable reason to act the way you did and this is only in the case of a real, life-threatening emergency. 

  • Should a suspicious vehicle in fact be a (unmarked) SAPS vehicle, the Police must identify themselves by:

    • Use of a blue light, loudspeaker or any other police equipment.

    • The flash of a badge through the window whilst driving is not enough.

    • The Police must go all out in order to let the public know who they are.

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Consider the following actions:

    • Switch on emergency lights and put your hand out the window (if possible), indicating that they should follow you.  Your intention must be very clear and understandable.

    • By exceeding the speed limit, you are sending out a message of suspicion, e.g. stolen / hijacked vehicle, transporting stolen goods, under the influence.

    • Drive to the nearest Police Station or when in doubt, the nearest busy public area.

  • Always have your identity document and driver’s license in your possession as well as a pen and notebook to take necessary notes.

  • If possible, avoid driving in the dark.  Hijackers may stage a minor accident, for e.g. If your vehicle is bumped from behind and you do not feel comfortable with the individual involved in the situation, indicate he / she must follow you and drive to the nearest Police Station or any busy public area for help.

  • Never open your vehicle window or door for any stranger.  If a suspicious person is near your unoccupied vehicle, do not approach the vehicle.  Walk to the nearest public area and ask for assistance.

  • If you encounter obstacles in the road, e.g. rocks, tyres, do not get out of your vehicle to remove them.  Reverse and drive away in the opposite direction.

  • Do not stop to eat or rest on deserted roads.

  • Do not leave your vehicle unattended at a filling station.

  • Cell phones should be carried on the body.  Perpetrators will not allow you to remove your cell phone and valuables from the vehicle during an attack.

 

 Information you should know:

 

If your vehicle is hijacked or stolen, promptly report it to the SAPS.  Make sure you have the vehicle details:  model, color, vehicle identification and registration numbers available to assist with the recovery of the vehicle.

 

When forced to drive with a hijacker, be observant without making direct eye contact and try to memorise as many details as possible.  

It is important to describe the hijacker as accurately as possible.  When observing a hijacker, take note of his head and face – the shape of the eyes, mouth, nose and ears.  Take note of possible irregularities.  Look at the hair, skin color, complexion and possible scars and tattoos.  Observe the build, sex, body movement, clothing and any conversation that may take place.

  • Remember the direction from which they came and fled, as well as the time and place the incident happened.

  • Remember to make mental and physical notes immediately after the incident to ensure accurate and detailed information for the Police investigation.

Taken hostage - It can be helpful to have a survival plan in the back of your mind should such an incident occur.  It is difficult not to become paranoid about being taken hostage.  However, it is just as easy to become complacent.

 

One very important fact to remember when being hijacked:

 

Should the conclusion of the drama be by way of armed intervention, and escape is not possible, immediately drop to the ground, remain still and obey the orders of the leader.

 

 If confronted:

  • Do not lose your temper, threaten or challenge the hijacker.  

  • DO EXACTLY AS TOLD BY THE HIJACKERS!

  • Do not resist, especially if the hijacker has a weapon.  Surrender your vehicle and move away.  Try to put as much distance between yourself and the hijacker(s) as speedily as possible.

  • Do not reach for your purse or valuables.  Leave everything in the vehicle.

  • Try to remain calm at all times and do not show signs of aggression.

  • Be compliant to all demands set by the perpetrator.

  • Do not make eye contact with the hijacker.  He may perceive this behavior as a threat and retaliate aggressively.

  • Keep your hands still and visible to the hijacker, so as to give him assurance of your passive content.

  • Do not speak too fast (if you are able to talk) and do not make sudden movements.

  • Gather as much information as possible without posing a threat.

    • How many people?

    • How many firearms and description thereof?

    • What were the perpetrators wearing (clothing)?

    • To which direction did they drive off?

    • Take note of the language they use (the accent).

  • First phone the SA Police Service on 08600 10111.  They will dispatch the medical services if needed.  Other emergency numbers you could phone are 112 ANY Network (Vodacom+MTN+Cell C) or 147 Vodacom ONLY.

  • Activate the vehicle-tracking device, if the vehicle is fitted with one.

 

 The Effects of Trauma:

 

Post-Traumatic Stress Disorder (PTSD)

This is the term given to a particular range and combination of reactions following trauma.  Reactions following trauma can be divided into three main groups:

  • Re-experiencing the event – a feeling that you are experiencing the original event all over again, through memories intruding into your waking or sleeping life.
     

  • Arousal reactions – you feel persistently aroused, nervous, agitated sense, anxious, tense, unable to settle or concentrate, over-reacting very sharply to small things and especially, having trouble sleeping.
     

  • Avoidance reactions – you make frantic efforts to avoid anything that could remind you of the trauma, or cause you to think or talk about it in any way.  You may shut down your feelings about other people and things you normally care about and keep to yourself.  You may feel unusually withdrawn and emotionally numb.

Five stages of trauma / loss:

  • Denial

  • Anger

  • Bargaining

  • Depression

  • Acceptance

 

The following is some general advice to help you cope with trauma in general and Post-Traumatic Stress Disorder in particular:

 
  Do:

  • Express your emotions.

  • Talk about what has happened as often as you need to.  Seek trauma counselling.

  • Try to keep your life as normal as possible by following daily routines.

  • Find opportunities to review the experience.

  • Look to friends and colleagues for support.

  Don’t:

  • Use alcohol, nicotine or other drugs to hide your feelings.

  • Simply stay away from work or isolate yourself.  Seek help and support instead (counselling).

  • Allow anger and irritability to mask your feelings.

  • Hide your feelings and be afraid to ask for help.

  • Think your feelings are a sign of weakness.

Remember that your life is worth more than your vehicle!

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Technology has changed the way people communicate and do business with each other.

Tracking technology has evolved from the developments in personal computers, mobile phones, the GPS Global Positioning System and the Internet into what is now described as “vehicle telematics”.

In this section we would like to focus on vehicle tracking as the “use of computers and telecommunications to enhance the functionality, productivity and security of both vehicles and drivers”. This can also be described as the technology of tracking the movements and/or status of a vehicle or fleet of vehicles, through the use of a vehicle tracking device, typically equipped with a GPS Locator and GPRS modem, which is fitted in the vehicle. 

 

 What do I need to know about Vehicle Tracking?

A vehicle tracking system is basically an electronic device installed in a vehicle to enable the owner or a third party to track the vehicle's location. Most modern vehicle tracking systems use Global Positioning System (GPS) modules for accurate location of the vehicle. Many systems also combine a communications component such as cellular or satellite transmitters to communicate the vehicle’s location to a remote user. Vehicle information can be viewed on electronic maps via the Internet or specialized software.

Typical vehicle tracking systems are comprised of two core parts; location hardware (or tracking device) and vehicle tracking software. The tracking device is most often hardware installed in the vehicle; connected to the ignition switch, battery and antennae. The typical tracking hardware for a fleet management solution uses GPS to pinpoint its location and then updates are transmitted at a regular timed interval or after an event trigger, e.g. ignition on / off.  The location data is made available for viewing through many of the solutions sold today, via a website, accessed over the internet, where fleet activity can be viewed live or historically using digital maps and reports.

 

 Vehicle tracking is also described as being "Passive" and "Active".

  • "Passive" devices store GPS location, speed, heading and sometimes a trigger event such as key on/off, door open/closed. Once the vehicle returns to a predetermined point, the device is removed and the data downloaded to a computer for evaluation. 

  • "Active" devices also collect the same information but usually transmit the data in real-time via cellular or satellite networks to a computer or data centre for evaluation.

It is important for business managers to understand how vehicle tracking technology is best introduced. It is suggested that business owners should explain to drivers why the system is being proposed, how it will work, what it will achieve and what it will and won’t do.  How this is introduced can have a massive impact on its acceptance by the workforce. It should be explained that cases of vehicle theft, unauthorised use and speeding will be detected, but that any penalties will be defined in disciplinary procedures before the system starts. Employees should understand how the system will be used to improve emergency response in the case of accidents and to protect vulnerable lone workers. This should reassure employees and resolve the fears that result in the implementation of new technology.

 

 Benefits of Vehicle Tracking

Vehicle tracking technology has become an important requirement for effective fleet management and improving the safety of company drivers. The benefits of vehicle tracking include:

  • Vehicle tracking systems reduce running costs by specifically targeting those who speed and waste fuel. 

  • Fuel savings also means it softens the blow to the environment

  • It reduces time wasted through vehicle maintenance. In addition, by having a service that ensures your vehicles are regularly serviced means that resale values for the fleet will be higher. It can also help to avoid penalties for issues such as bald tyres and tax as reminders are clear and precise. 

  • Insurance companies often offer discounts to companies who implement a GPS vehicle tracking system. This is not only because it encourages safer driving, but also helps recovery if thefts do occur. 

  • Vehicle tracking systems are popular in consumer vehicles as a theft prevention and retrieval device.

  • When used as a security system, a Vehicle Tracking System may serve as either an addition to or replacement for a traditional car alarm.

  • Productivity of workers can be increased by being able to keep track of lunch hours, exposing unauthorised stops and breaks and by evaluating the overtime requests of workers. 

  • Tracking devices help businesses to become more “customer friendly”. 

  • Drivers now only need a mobile phone with telephony or Internet connection to be inexpensively tracked by and dispatched efficiently to the customer.

  • Business owners can find their most productive employees and use this information to implement further training or even implement a system of bonuses to enhance staff members' work ethic. 

  • Mobile sales professionals can access real-time locations. For example, in unfamiliar areas, they can locate themselves as well as customers and prospects, get driving directions and add nearby last-minute appointments to itineraries. 

  • Vehicle tracking systems will vastly reduce your phone bills as it is no longer a necessity to constantly call employees to find their location. 

  • It provides easy access to answer enquiries rapidly and accurately.

  • Vehicle tracking systems reduce the amount of paperwork that drivers must fill out. By doing this you not only soften the blow of introducing such a system, but also increase the accuracy of your records. 

  • Business owners are more in touch with their business operations and see an increase in efficiency, productivity and accountability in their businesses.

  • While paying the same wages many companies see a significant increase in productivity that often coincides with the installation of the tracking system.

  • This leads to more jobs completed per day, reduced journey times, fuel savings and improved customer satisfaction.

  • Improved health and safety – knowing the location of a workers vehicle can be of significant benefit if that person were to require immediate attention.

 

Vehicle Tracking enhancing road safety

The above benefits of vehicle tracking systems are well known amongst fleet management companies. It is also important for the vehicle owner to be alert to the benefits that vehicle equipment and software can have in protecting the physical safety and the general well being of loved ones.

We would like to reflect on a few of these benefits:

  • In private cars, installing vehicle tracking software makes the concept of owning and running a private car less stressful for the owner.

  • Emergency Assistance - vehicle tracking software will be able to provide accurate information of your car's whereabouts. In an emergency situation, this will enable instant access to receive medical or emergency assistance. 

  • The police or tracking company can follow the signal emitted by the tracking system to locate a stolen vehicle.

  • Car thieves might tend to stay clear of cars displaying a tracking system sticker or those known to have a tracking device.

  • Data to show driving performance monitoring will not only improve driving but also help to optimise the performance of the vehicle.  

  • Reducing the average speed of your vehicles and getting your vehicles to slow down and stay within the speed limits relate directly into reduced fuel consumption and maintenance.

  • This could also lead to fewer accidents and a saving in your monthly running costs. 

  • Insurance companies might provide a lesser premium if shown your vehicles are now driving slower, driving less distances and you are reducing the risk of accidents.

  • The additional benefit of reducing speed is that you may hold on to your license longer and receive fewer traffic fines. 

  • You can reduce your insurance liability, reduce servicing and maintenance costs with more money available for new and safe tyres. 

  • Vehicle tracking technology might provide important evidence after an accident

  • Vehicle tracking software not only provides totally accurate directions, but the system might also suggest alternative routes when traffic congestion is detected ahead.

 

Choosing a vehicle tracking solution

There is a wide range of vehicle tracking suppliers available and many might claim to be the best! The truth is there is no ‘best’ vehicle tracking supplier, but there will be a supplier whose vehicle tracking products and services meet your specific requirements, are reliable, well established, and offer good support at the right price.

What factors do you need to consider whilst making a decision on vehicle tracking for your vehicle?

  • Never assume that all vehicle tracking systems are the same and just choose based on price

  • Learn as much as you can about different systems. Research them on the Internet, call the companies and ask for literature. 

  • The vehicle tracking system needs to be able to do what you require of it. Determine how much money you are willing to spend. 

  • Check exactly what you are getting for your money. Check the fixed and variable costs, set up charges, annual software licensing etc. 

  • Qualify and quantify each benefit and prove to yourself and others in your business that there would be a return on each of these benefits and that they are not just a ‘nice to have’.

  • Reliability – The best way for you to establish whether a product is reliable is to speak to existing customers

  • Customer support – technology is never perfect and vehicle tracking is no different. You will have problems with some of your units over time, which is to be expected, but you need to know that you have the support there when needed. 

  • Financial Stability of the Tracking Supplier – there are a rapidly increasing number of tracking companies entering the industry, and almost as many are failing to survive in a very competitive environment. Enquire about your tracking supplier and find out a bit about their history. 

  • Find out if, in addition to the fixed costs, there are additional monthly charges e.g. "Airtime". Monthly charges, in addition to the cost of the system itself, can add up. 

  • Check the coverage of the tracking system. Are there black spots? If there are, where are they? 

  • What happens to the data if the Vehicle Location Unit installed in the vehicle cannot transmit due to a coverage black spot? (lack of GSM, GPRS, Satellite Communications) Does the unit store the location updates? If so, how many and for how long?

It is important to be aware that the technology you acquire today may be quickly overtaken by the technology of tomorrow. Your vehicle tracking partner must be able to provide you with new technology and upgrades!

Conclusion

Vehicle tracking is important technology for the safety not only of fleets of vehicles –but also for the ordinary driver. This is to become even more important for road safety as the technology becomes increasingly accessible and inexpensive. The Arrive Alive website would like to urge all road users to investigate this technology as an important safety feature.

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